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HP contacts

For PartnerONE program questions as well as presales product support and HP Partner Portal support you may contact the Partner Support Center at the number below:

Partner Support Center

Phone: 888.629.6914 (outlet id required)

  • Opt. 1: Commercial Presales Product support (opt. 1: IPG. opt 2: All other commercial products).
  • Opt. 2: Enterprise Presales Product support, Presales Carepack support.
  • Opt. 3: Openview software support.
  • Opt. 4: HP Partner Portal/Business Planning support.
  • Opt. 5: PartnerOne General Info, RMA and End User Account Manager Identification.

Email: csc.reseller@hp.com (general questions) and hppartnerportalsupport@hp.com

Volume Big Deal Support

Phone: 800.331.0875 (voicemail, 24hr response)
Email: bigdeals@hp.com (general questions) and volumepricingwest@hp.com (for request submittals)

Value Big Deal Requests

Phone: 888.202.4367
Email: valuebigdeal@hp.com (for request submittals)

Deal Registration Support

Phone: 866.818.5922

  • Opt. 1: Accrued MDF
  • Opt. 2: Deal Registration and Influencer

Email: deal.registration@hp.com

HP Demo Support

Phone: 877.277.3366

  • Opt. 2: Placement Processing, Product Availability, Order status requests.
  • Opt. 3: Sales, Returns, Quotes, Extensions

TryHP Support

Phone: 800.989.9844

HP Presales Technical Support: 888.629.6914

HP Services Presales Support: 800.289.9052